Returns & Exchanges Policy
At Nishat Linen UAE, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, you may return or exchange eligible items within 14 days of delivery provided they are in original condition with tags attached.
Initiate Your Request
Log into your account or contact our customer support team with your order number and the details of the items you wish to return.
Prepare the Package
Place the items in their original packaging, ensuring all tags, labels, and the original invoice are included to facilitate a smooth inspection.
Shipment Collection
Our courier partner will contact you to schedule a convenient pickup time from your doorstep, or you can drop it off at designated collection points.
Quality Check & Refund
Once our warehouse team verifies the item's condition, your refund will be processed back to your original payment method or issued as store credit within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing